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Mainland France and Monaco
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Europe Zone 1 :Germany, Belgium, Spain, Luxembourg, Netherlands, Italy
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Europe Zone 2 :Austria, Denmark, Ireland, Poland, Portugal, Czech Republic
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Europe Zone 3 :Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia, Sweden
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Europe Zone 4 :Switzerland and Norway
The customs fees and local taxes are not included in the shipping fees and must be paid at reception of the delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs office. |
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United Kingdom
The customs fees and local taxes are not included in the shipping fees and must be paid at reception of the delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs office. |
USA
The customs fees and local taxes are not included in the shipping fees and must be paid at reception of the delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs office. |
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Asie Zone1 :Hong Kong, Japan, Taiwan, Singapore
The customs fees and local taxes are not included in the shipping fees and must be paid at reception of the delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs office. |
Asie Zone 2 :South Korea
The customs fees and local taxes are not included in the shipping fees and must be paid at reception of the delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs office. |
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Océanie :Australia and New Zealand
The customs fees and local taxes are not included in the shipping fees and must be paid at reception of the delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs office. |
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Delivery times :
- France : 1 to 2 working days
- Europe : 2 to 3 working days
- Switzerland, United Kingdom and Norway : 3 to 4 working days excluding customs clearance
- Asia : 4 to 5 working days excluding customs clearance
- Australia and New Zealand : 5 to 7 working days excluding customs clearance
- United States : 1 to 2 weeks
Usually, delivery times are followed.
However, delays may occur in this following cases :
- Customs clearance
- Champagne’s order : we have to apply for a Champagne certificate, which may take a few days.
Delays in delivery are not within our control and cannot give rise to damages.
As a reminder : The customs fees and local taxes are not included in the shipping fees and must be paid at reception of the delivery, usually to the forwarder in charge of your parcel. Please refer to your local customs office.
Insurance :
We prepare your orders in highly resistant polystyrene packaging, suitable for sending bottles of wine.
Insurance is included in your delivery fees and covers the full amount of your order and cannot be deducted from these fees.